Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times We ship worldwide. Estimated delivery times are:
- United Kingdom: 5–10 business days
- Europe: 7–14 business days
- USA & Canada: 7–14 business days
- Rest of World: 10–21 business days
Delivery times are estimates and may vary due to customs, carrier delays, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Customs & Import Duties International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs.
Lost or Delayed Parcels If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll investigate with the carrier.